TRAINING
PROGRAMMES
At Heart of Gold Academy, we deliver full training pathways for adult social care and support services
This includes mandatory and statutory training, complete and clinical care training, condition specific
awareness, and professional development for senior staff.
All training is delivered by qualified nurse educators or experienced sector trainers and aligned
with CQC expectations, Skills for Care guidance, and current legislation.
Core and Mandatory Training
Essential for all care staff and suitable for home care, residential care and
supported living
- Induction and the Care Certificate
- Duty of care and professional boundaries
- Equality, diversity and inclusion
- Safeguarding adults and safeguarding children
- Mental Capacity Act and Deprivation of Liberty Safeguards
- Health and safety awareness
- Infection prevention and control
- Fire safety awareness
- Moving and handling of people
- Medication administration and safe handling
- Food hygiene and nutrition
- Basic life support and first aid awareness
- Lone working and personal safety
- Information governance and GDPR
- Record keeping and documentation standards
- Whistleblowing and raising concerns
Complex Care and Clinical Training
Designed for staff supporting individuals with clinical or technology dependent
needs, with a focus on safe practice, confidence, and competency
Courses include:
- Airway management
- Suction awareness
- Enteral and PEG feeding
- Epilepsy and seizure awareness including rescue medication
- Skin integrity and pressure area prevention
- Manual handling in complex care
- Communication and observation in clinical care
- Pain management
- Catheter and stoma care
Specialist Clinical Training
Advanced training for high risk or complex health needs.
- Oxygen Therapy and monitoring
- Ventilation and tracheostomy awareness
- Diabetes and blood glucose monitoring
- Continence management
- Nutrition and hydration in complex care
- End of life and palliative care
- Clinical record keeping and competency assessments
Condition Specific Awareness
Helps staff understand the person behind the diagnosis and provide person centered care.
- Dementia awareness and support strategies
- Challenging behavior and positive behavior support
- Learning disability and autism awareness including Oliver McGowan compliance
- Mental health awareness
- Parkinson's and stroke awareness
- Sensory impairment and communication
- Falls prevention and mobility awareness
Professional Development and Leadership
Supporting leadership, governance, and effective service management.
- Care planning and risk assessment
- Effective communication and teamwork
- Incident reporting and reflective practice
- Professional boundaries for senior staff
- Supervision and appraisal skills
- Time management
- Complaints handling
Bespoke and Custom Training
Every service is different. We can design training around a specific package of care
or around an organisational improvement plan.
Examples:
- Advanced medication competency
- Palliative and end of life pathways
- Mandatory training refreshers
- Care Certificate onboarding for new starters
- Custom workforce training plans for providers with ongoing recruitment
Training can be delivered in-house at your service, at our training centre in Bolton, virtually through live
online sessions, or through a blended model that combines theory and supervised practice.
If you are unsure which training is right for your service, our team can help you plan a programme
aligned with your staff needs and inspection priorities.